Menu
ERP

Top 6 Reasons You Should Consider a New ERP Solution: #2 Loss of Customer

 

by John Stucky

Why would your company want to implement new ERP software? John Stucky is here with the answers in this new blog and video series. Today, we discuss Reason #2 - Loss of Customer.

#2 Loss of Customer

Have you recently lost a customer or opportunity? This is not a comfortable situation for everyone. We've all been there--I've been through it myself. The real question you have to get to the bottom of is why. What happened? What caused it? And why didn't we do something sooner to prevent it?

We've worked with companies in the past who have dealt with this situation, and here are a few of the common factors they’ve shared with us:

· Inaccurate or slow information leads to reduced service and lower quality.

· Commitments made to customers are simply not being kept.

· Customer feedback does not get processed quickly enough and get into the right hands for somebody to do something about it.

Stay tuned for my next post when we discuss Reason #3: Unexpected Result.

TrinSoft exists to help companies use technology to be more efficient and profitable. I'm willing to answer any questions you may have, and talk through options and best practices. Send me an email. I’ll respond promptly.

Miss Reason #1? Read it now.

Download the "Top 6 Reasons You Should Consider a New ERP Solution" whitepaper.

Search in All Title Contents
2018 Jul  4  3
2018 Jun  20  6
2018 May  24  5
2018 Apr  95  6
2018 Mar  74  7
2018 Feb  40  5
2018 Jan  73  5
2017 Dec  76  9
2017 Nov  39  6
2017 Oct  71  8
2017 Sep  30  5
2017 Aug  148  11
2017 Jul  148  9
2017 Jun  116  11
2017 May  201  10
2017 Apr  25  6
2017 Mar  162  9
2017 Feb  94  11
2017 Jan  354  11
2016 Dec  79  10
2016 Nov  69  12
2016 Oct  15  11
2016 Sep  27  15
2016 Aug  31  16
2016 Jul  25  11
2016 Jun  32  12
2016 May  27  20
2016 Apr  25  5
2016 Mar  19  10
2016 Feb  18  3
2016 Jan  6  4