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Top 4 Mistakes to Avoid When Selecting ERP Software: #2 No Definition of Success or ROI

by John Stucky

Have you recently decided that your organization needs new ERP (Enterprise Resource Planning) software? Now what? What are the next steps? How do you have a successful search? This new blog & video series explores the top four mistakes to avoid when selecting new ERP (Enterprise Resource Planning) software. Today, I'm discussing mistake #2.

#2 No Definition of Success or ROI

I’m surprised to find how many organizations don’t have a clear definition of success or ROI (Return on Investment). What does a successful project look like? It’s a more difficult question than you might think. Many organizations haven’t taken the time to document what goals and objectives a new system should achieve.

So, how do you get there? Ask and challenge department heads to do it. Go department by department and ask them in their functional area what should the new system do and what value will that bring to the organization.  What happens when you ask?

  • You’ll learn a lot about your department managers.

  • You’ll have a summarized list of goals and objectives that the new system should provide, and that list is going to serve you well. As the implementation project gets underway, use it to constantly vet changes or feature requests and make sure they align your organization with the goals it's trying to achieve.

So, don't skip that step and make that mistake. Always have a definition of success.

Stay tuned for the next post when I discuss Mistake #3: Limited Involvement from All Departments or Locations.

Miss the first mistake? Read it now:

#1 No Documentation

TrinSoft exists to help companies use technology to be more efficient and profitable. I'm willing to answer any questions you may have, and talk through options and best practices. Send me an email. I’ll respond promptly.

Download the "Top 4 Mistakes to Avoid When Selecting ERP Software" whitepaper.

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